0 0 0 {SURVEY_ACTIVE} {JUST_ONE_TARGET}
Please notify your company administrator.

You may not get distribution links for a deactivated survey. Please notify your company administrator.

The subscription for this company allows no more surveys.

The subscription for this company does not allow creation or editing of targets.

Your subscription does not allow creation of another company.

{SHOW_NAV_SURVEYS}

Presto Preferred Providers

Don't want to handle your customer satisfaction survey program on your own?
Need volume pricing (typically 50 locations or more)?
Need expert support and consulting services?

These "Presto Preferred Providers" are ready to provide corporate accounts with a premium level of support and service -- they'll get your program up and running in record time. Contact them directly today!

Top Industries Served

  • Retail
  • Hospitality
  • Quick Service Food
  • Health Services
  • Beauty
  • Tourism
  • Entertainment
  • Franchise and Group Buy-Ins

Services

  • Mystery Shopping
  • Customer Experience
  • Customer Satisfaction
  • Exit Interviews
  • Employee Interviews
  • Recorded Audio Calls
+ more info - less info
Contact:
Jen Wells
info@abovebenchmark.com.au
1300 400 716
+61 7 5543 8371
PO Box 637
Rochedale South
Qld 4123 Australia
Countries Served:
Australia
New Zealand

At Above Benchmark we have a team of survey design experts with well over a decade of industry experience. We're incredibly focused on designing surveys that our clients and their staff love.

Unique custom designs are our speciality and we offer full support and personalised service to our respected family of clients. We are passionate about our services and helping our clients get the information that they need.

Top Industries Served

  • Hospitality/Travel
  • Restaurant (Casual/Fine Dining)
  • Retail

Services

Mystery Customer Evaluations, IVR, Quality Assurance Audits, Consumer Satisfaction Research, Loss Prevention Audits, Standards and Procedure Measurements, Training Effectiveness Studies, Competitor Audits, Strategy Consulting, Video Mystery Shops, Property Audits and Inspections, Employee Satisfaction Survey

+ more info - less info
Contact:
Guy Caron
gcaron@bareinternational.com
703-995-3107
3702 Pender Drive
Suite 305
Fairfax, VA 22030
USA
Countries Served:
USA

Founded in 1987 by Michael and Dale Bare, Bare International, Inc. (BARE) is a woman-owned, global firm dedicated to providing organizations with key information regarding customer and employee satisfaction, perception and loyalty. BARE gathers the information needed to improve overall quality of performance, to increase customer loyalty and to retain and train employees for companies worldwide.

Headquartered in Fairfax, VA, BARE has international offices in Antwerp, Belgium; Budapest, Hungary; Mumbai, India; Shanghai, China; São Paolo, Brazil and Santiago, Chile. We perform over 30,000 audits each month in over 100 countries across the globe. Mystery Customer, Brand Standards Audits, Customer Intercepts and Competitive Audits are our core competencies.

BARE provides consistent worldwide services for diversified clients such as Fannie Mae, Wyndham International, Deutsche Bank, Pandora, Microsoft, Bank of America, HMSHost, TGI Friday’s, BMW and The Harley-Davidson Motor Company.

Top Industries Served

  • Restaurant (Casual/Fine Dining)
  • Retail
  • Automotive

Services

  • On site mystery shopping and audits
  • Compliance audits & brand representation at retail
  • Recorded telephone mystery shops
  • Voice of the customer (IVR) surveys
  • Web and mobile surveys
  • Employee engagement surveys
  • Customer feedback response management tools
  • On the spot rewards
  • Performance rewards systems with fulfillment
  • Customer experience consulting
+ more info - less info
Contact:
Janet Morrison
janetm@conferoinc.com
800.326.3880 x118
535 Keisler Drive
Suite 204
Cary, North Carolina 27518
USA
Countries Served:
US

Confero provides customer experience research services to leading national brands, multi-unit and independent growth companies. Founded in 1986, Confero delivers customized solutions that measure, monitor and report on front line performance and customer satisfaction. Clients get the business intelligence they need to grow sales, build brand loyalty and increase bottom line results. Programs are flexible in design and execution, so each client’s data needs may be accommodated as they change over time. Our experience is wide across many industries: banking, retail, grocery, restaurants (QSR, FSR, fast casual), financial products and amusements. Clients include Coca-Cola, CKE Restaurants, Circle K, Lenovo, Jiffy Lube, Nissan and Capital One.

Top Industries Served

  • Casino
  • Automotive
  • Fast Food

Services

  • Mystery/ Integrity Shopping
  • Loss Prevention Services
  • Auditing Tools and Service
  • Customer Satisfaction Surveys
+ more info - less info
Contact:
Michael Mills
michael.mills@hsbrands.com
800-723-1150
500 Myles Standish Blvd.
Taunton, MA 02780
USA
Countries Served:
USA
Argentina
France
India
Italy
Turkey

HS Brands International is comprised of the Mershimer Group and Service Sleuth, which combine Mystery Shopping, Loss Prevention, Franchise Royalty Assurance and Market Research to create a one-stop shop for companies who need solutions to existing problems or want to take a preventative approach. Service Sleuth is a mystery shopping company that excels in measuring and improving customer service across all industries through mystery shopping and integrity shopping as well as other effective measurement strategies. The Mershimer Group specializes in taking a proactive approach at preventing loss through proven strategies and tactics within the loss prevention industry. HS Brands is a leader in the loss prevention industry because it provides "tried and true" tactics using cutting edge technology to design programs for its clients that produce results to minimize loss and boost sales.

Top Industries Served

  • Retail
  • Automotive
  • Fast Food

Services

Customer experience measurement & improvement services: mystery shopping, customer surveys, retail audits, call center evaluations, analytics and consultation.

+ more info - less info
Contact:
Ron Welty
ron@intelli-shop.com
419-872-5103
2025 Michael Owens Way
Perrysburg, OH 43551
USA
Countries Served:
Worldwide

IntelliShop provides a broad range of customer experience measurement & improvement services, including mystery shopping, customer surveys, retail audits, call center evaluations, analytics and consultation. Our clients operate in more than 25 different industries, including retail, automotive, hospitality, restaurants, financial services, other market research companies, and more.

We have more than 200 dedicated Team Members based at our headquarters in Perrysburg, Ohio, with regional offices near Washington, DC, and Los Angeles. With a panel of more than 450,000 shoppers in North America, and a network of strategic alliances with other quality providers, IntelliShop can meet its clients' needs anywhere in the world.

Top Industries Served

  • Retail
  • Restaurant (Casual/Fine Dining)
  • Banking

Services

  • GameFilm ® - video mystery shopping to increase conversions and revenue
  • Real Scorecard ™ - next generation, traditional mystery shopping to increase conversions and revenue
  • Real Feedback ™ - proprietary survey process for your customers and employees to increase loyalty and retention
  • Real Check ™ - tailored audits, analysis & synthesis to improve uniformity and accountability
  • In The Huddle ™ - Bite sized, impactful training videos platform systematically improves training at the field level
+ more info - less info
Contact:
Josh Stern
info@realitybasedgroup.com
512.275.1352
1.877.990.3456
8701 N Mopac Expwy
Suite 310
Austin, TX 78759
USA
Countries Served:
USA
Canada

RBG evaluates a business’ frontline protocols and procedures and sets into action improvements aimed at optimizing revenue-driving behaviors.

While most businesses would attest to the value of investing in their customer experience, few have the tools needed to assess deficiencies and opportunities in a way that genuinely affects the bottom line. From gathering data that isn't a truly accurate representation of the customer experience, to failing to identify a missed opportunity, businesses continually rely on gut instincts that are not qualified to make such critical, or high value decisions.

Through innovative processes and techniques created and used only by our team, RBG collects and analyzes data in a way that provides strict, quantifiable results. From there, we make recommendations to implement change to your organization's processes and help you capitalize on revenue-increasing opportunities.

Top Industries Served

  • Retail
  • Hospitality/Travel
  • Restaurant (Casual/Fine Dining)

Services

  • Mystery Shopping
  • Set up of HR systems and procedures
  • Employee Appraisal systems
  • Organizational structures
  • Operating manuals
  • Career mapping
  • HR Audits
  • Employee Engagement Surveys
  • Manpower Rationalization Studies
+ more info - less info
Contact:
Pervin Ghani
pervin@shawhotels.com
Telephone +919820153668
Telefax 0091 (22) 2415 0832 / 2411 3018 / 2411 6220 / 2410 4438
640B Khorshed Villa
Khareghat Road, Parsi Colony
Dadar East
Mumbai 400 014 India
Countries Served:
India & Middle East

Shaw Hotels & Consultancy Services Pvt. Ltd. offers clients a range of customized services that help in understanding the changing paradigm, while simultaneously creating the skill sets and systems needed to succeed.

Help!